• We are currently experiencing a high volume of orders, during this period please allow up to 5 working days for your order to be shipped (3 working days for express).
• We aim to ship all orders within 3 working days.
• UK express orders are shipped within 2 working days.
• During busy periods e.g. black friday and christmas, please allow longer for your order to be shipped.
• All orders are sent by tracked delivery. You will receive a shipping confirmation email containing the tracking details once your order has been dispatched. 
• Pre-order products will have longer dispatch times - these will be noted on the product page.

Christmas Delivery Cut-Off Dates

For delivery before Christmas, please place your order by the dates below. Ready-now orders placed before these cut-offs should arrive in time for Christmas, but this is subject to potential postal delays beyond our control and therefore cannot be guaranteed.

Please note that we cannot guarantee that any pre-order will be completed or dispatched before Christmas, and we are unable to expedite individual orders.

Order Deadlines:

• UK: 9:00 GMT, 18 December
  
• International: 9:00 GMT, 11 December

Orders placed after these dates may still arrive before Christmas.

For orders placed during the Christmas period (21/12 to 01/01), please allow additional time for dispatch.

Product prices are inclusive of tax

Delivery method: Royal Mail Standard (2-3 days from shipping)

Price: £3.95

Delivery method: Royal Mail Express (1-2 days from shipping)

Price: £5.95

Tariffs are included in our product pricing and no extra charges will be due provided your order is below $800. Product prices are not inclusive of tax. Tax and duties due on arrival on orders over $800.

Delivery method: Express Tracked Shipping (5-7 days from shipping)

Price: $13.95

EUROPE ZONES 1&2: EU member countries + Monaco.

Product prices are inclusive of tax. For orders with a value of over £135/€150, duties will be calculated at checkout. No extra charges will be due on arrival.

Delivery method: Express Tracked Shipping (3-5 days from shipping)

Price: £7.95

EUROPE ZONE 3: Non EU member countries

Product prices are not inclusive of tax. May be subject to tax & duties on arrival, dependent on order value & country of import.

Delivery method: Express Tracked Shipping (3-5 days from shipping)

Price: £9.95

Product prices are not inclusive of tax. Tax and duties due on arrival on orders over AUD $1,000.

Delivery method: Express Tracked Shipping (5-7 days from shipping)

Price: $29.95

Product prices are not inclusive of tax. Tax and duties due on arrival on orders over CAD $20

Delivery method: Express Tracked Shipping (5-7 days from shipping)

Price: $18.95

Product prices are not inclusive of tax. May be subject to tax & duties on arrival, dependent on order value & country of import. 

Delivery method: Express Tracked Shipping (5-7 days from shipping)

Price: £19.00

• Customers must ensure the address they provide at checkout is correct. Please double check before paying. K&R is not liable for undelivered / lost parcels that are a result of any address issues at checkout. 
• For any parcels returned to sender because of; incorrect or incomplete address / missed delivery / uncalled for / unpaid customs, we reserve the right to recharge shipping before being resent.
• Orders from outside of the UK may be subject to tax & import charges on arrival. For most countries these charges are not included in our product pricing or shipping costs. Please see specific details for your country.
• Any customs or duties applied on delivery are imposed and received only by the destination country and its government. It is your (the customers) responsibility to pay these charges if you receive them.
• K&R has no control over such charges and is only responsible for providing the correct customs information on the parcel. Failure to pay will result in your parcel being returned to us or seized and destroyed.
• We are not responsible for any orders that go missing following unpaid or rejected customs charges. Any parcel that is returned will have the shipping costs and a £10 admin fee deducted from the final refund.
• We do not ship to the following countries: Russia, North Korea, Belarus, Israel, Eritrea, Myanmar, Sudan, Afganistan, Iran & Syria.