shipping
All express UK orders (apart from pre-orders) are shipped within 2 working days. All international and standard UK orders (apart from pre-orders) are shipped within 3 working days. All orders are sent by tracked delivery. You will receive a shipping confirmation email containing the tracking details once your order has been dispatched. Please note that in busy periods shipping may take slightly longer. After shipping we cannot control how quickly an order arrives and in some cases delivery might be longer than stated due to factors out of our control. Please make sure your address is correct when checking out as we may not be able to change it for you before your order is shipped.
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UK
All orders are sent via royal mail tracked and tracking information will be emailed to you once shipped
UK tracked standard shipping - £3.95 (FREE over £150). Delivery aim: 2-3 working days from shipping
UK tracked express shipping - £5.95 (£3.95 over £150). Delivery aim: 1-2 working days from shipping
International
All orders are sent via royal mail express international tracked, unless stated otherwise, tracking information will be emailed to you once shipped
Australia & New Zealand express tracked shipping - FREE over $495, $29.95 over $295, $49.95 under $295). Delivery aim: 5-7 working days from shipping
USA express tracked shipping - FREE over $249, $14.95 over $149, $29.95 under $149. Delivery aim: 5-7 working days from shipping
Canada express tracked shipping - FREE over $449, $29.95 over $349, $39.95 under $349. Delivery aim: 5-7 working days from shipping
Europe zones 1&2 express tracked shipping - FREE over €149, €9.95 over €125, €14.95 under €125. Delivery aim: 3-5 working days from shipping
Europe zone 3 express tracked shipping - FREE over £195, £9.95 over £125, £14.95 under £125. Delivery aim: 3-5 working days from shipping
Rest of the world express tracked shipping - FREE over £275, £14.95 over £195, £24.95 under £195. Delivery aim: 5-7 working days from shipping
for more shipping info click here
Depending on the rules in your country, orders may be subject to tax & import charges on arrival. These charges are not included in our product pricing or shipping costs and are imposed and received only by the destination country and its government. It is your (the customers) responsibility to pay these charges if you receive them. Failure to pay will result in your parcel being returned to us or seized and destroyed. K&R clothing is not responsible for any orders that go missing following unpaid or rejected customs charges. Any parcel that is returned will have the shipping costs and a £10 admin fee deducted from the final refund.
Pre-order
As a slow fashion brand sustainability is at the core of everything we do. We create timeless & thoughtful designs that transcend trends and can be worn all year round and for many years to come.
Unfortunately, overproduction is a massive problem within the fashion industry. At K&R we embrace sustainable practices and work in small productions to ensure less waste and environmental impact.
Pre-order models allow us to judge the demand for our products before we go into production, preventing us from unnecessarily overproducing clothes that may not sell. They also allow you, as the customer, to make more mindful choices about what you buy.
The date that a pre-order is due to be ready will always be noted within the description. In most cases this will be 4-5 weeks but please keep in mind that these dates are estimates and can be pushed back if there is a delay with production. If there are any significant delays with your pre-order then we will contact you with updates. After placing your order, the next update you will receive is a shipping confirmation email containing tracking details.
Our designs are handmade in London by a small and very talented team of seamstresses. They work as quickly as possible to get them done without compromising on quality and details. We are so grateful to all our customers who love what we make enough to wait for it.
If you are in the UK and you order a pre-order item along with an item that is available for immediate shipping, they will be shipped separately.
If you are outside of the UK and you order a pre-order item along with an item that is available for immediate shipping, both items will be sent together once the pre-order item is ready. If you need something urgently then please place separate orders for pre-order & ready now items.