Shipping, taxes & duties

SHIPPING

  • All orders are shipped within 3 working days.
  • All orders are sent by tracked delivery. You will receive a shipping confirmation email containing the tracking details once your order has been dispatched. 
  • Pre-order products will have longer dispatch times - these will be noted in the product page.

UK

Product prices are inclusive of tax

Delivery method: Royal Mail Standard (2-3 days)

Price: £3.95

Delivery method: Royal Mail Express (1-2 days)

Price: £5.95

USA

Product prices are not inclusive of tax. Tax and duties due on arrival on orders over $800

Delivery method: Express Tracked Shipping (5-7 days)

Price: $13.95

EUROPE

EUROPE ZONES 1&2: EU member countries + Monaco.

Product prices are inclusive of tax. For orders with a value of over £135/€150, duties will be calculated at checkout. No extra charges will be due on arrival.

Delivery method: Express Tracked Shipping (3-5 days)

Price: £8.00

EUROPE ZONE 3: Non EU member countries

Product prices are not inclusive of tax. May be subject to tax & duties on arrival, dependent on order value & country of import.

Delivery method: Express Tracked Shipping (3-5 days)

Price: £8.00

AUSTRALIA & NZ

Product prices are not inclusive of tax. Tax and duties due on arrival on orders over AUD $1,000.

Delivery method: Express Tracked Shipping (5-7 days)

Price: $29.95

CANADA

Product prices are not inclusive of tax. Tax and duties due on arrival on orders over CAD $20

Delivery method: Express Tracked Shipping (5-7 days)

Price: $18.95

REST OF WORLD

Product prices are not inclusive of tax. May be subject to tax & duties on arrival, dependent on order value & country of import. 

Delivery method: Express Tracked Shipping (5-7 days)

Price: £19.00

POLICIES

  • Customers must ensure the address they provide at checkout is correct. Please double check before paying. K&R is not liable for undelivered / lost parcels that are a result of any address issues at checkout. 
  • For any parcels returned to sender because of; incorrect or incomplete address / missed delivery / uncalled for / unpaid customs, we reserve the right to recharge shipping before being resent.
  • Orders from outside of the UK may be subject to tax & import charges on arrival. For most countries (not including the EU), these charges are not included in our product pricing or shipping costs.
  • Any customs or duties applied on delivery are imposed and received only by the destination country and its government. It is your (the customers) responsibility to pay these charges if you receive them.
  • K&R has no control over such charges and is only responsible for providing the correct customs information on the parcel. Failure to pay will result in your parcel being returned to us or seized and destroyed.
  • We are not responsible for any orders that go missing following unpaid or rejected customs charges. Any parcel that is returned will have the shipping costs and a £10 admin fee deducted from the final refund.